You are the force driving email revenue growth for our client brands. You are full of ideas and you implement them in a resourceful way. You constantly look for ways to improve what you do and you never rest on your laurels. You are full of energy and love meeting new people and connecting with them - you are the first point of contact for our client brands.

Planning, building and scheduling engaging email campaigns in Klaviyo

Building and optimising email automations and email capture forms

Assisting the directors in reporting and contributing towards building winning strategies for our client brands

Building great relationships with our client teams and working with them to execute the strategy in a timely manner

Being the first point of contact for the client teams and delivering excellent client experience

excellent written communication skills in English - copy writing is a big part of this role

experience in using Canva to create visual assets for emails, social posts and other formats

experience at least 2 years using email software like Malchimp/Klaviyo/Drip or equivalent would be a bonus

willingness to learn new things all the time - we're a super flexible, fast working, fast learning team and in order to fit in well, you need to thrive in fast paced, demanding environment

small team, fast growing business

training opportunities and career progression

100% remote work

we work for really wonderful clients :)

live yoga classes on Zoom

As the driving force behind our client brands' repeat revenue growth, you'll be brimming with innovative ideas. You're resourceful and constantly seek ways to enhance your strategies. You're energetic, love networking, and serve as the primary point of contact for our clients. You embrace AI to break biases and fuel creativity and productivity.

Working closely with clients to understand their business goals

Translating client’s business goals into innovative and market leading marketing optimisation projects and managing them hands on from the strategy, through planning and implementation, to results reporting phase

Designing and monitoring a set of KPIs to track project progress and success and report regularly on them internally to the client

Coming up with innovative experimentation initiatives and ways to improve how we work as a team

Creating non-disputable business cases to pitch projects internally and to clients

Delivering exceptional customer experience to our clients

Mentor team members in developing winning strategies and implementing marketing automation best practices.

You’re tech savvy visionary - keeping an eye on new tech solutions that can improve how you work and what you deliver for the clients

You’re passionate about everything to do with eCommerce and customer loyalty specifically

You have 5 star stakeholder management skills (Confident about what you know, with no BS, friendly and with firm boundaries when necessary)

You’re borderline OCD with your attention to detail

You speak code when you have to (don’t worry we use low or no code solutions across the board but you’re analytical and logical hats are a necessity for the job)

You come with solutions and new ideas - you can also build a business case to support them

You’re an excellent project manager - you speak critical path, timeframes, dependencies and budgets

You speak flawless English in a professional environment and can communicate effectively with different levels of stakeholders

Fully remote work.

Supportive team and exciting growth opportunities.

Join us at our boutique retention marketing agency, working with inspirational eCommerce brands. We're a close-knit, passionate team that believes in the power of retention marketing. As the driving force behind our client brands' social media presence, you'll be brimming with innovative ideas. You're resourceful and constantly seek ways to enhance your strategies. You're energetic, love networking, and serve as the primary point of contact for our clients. You embrace AI to break biases and fuel creativity and productivity.

Developing and implementing winning social media strategies for It’s Personal clients as well as our own channels - social platforms to include: Facebook, Instagram, TikTok, Linkedin, Pinterest and more.

Building and maintaining content calendars and liaising with clients to build activities happening within the organisations for maximum impact.

Creating images, animations and simple video assets using Canva, Mid Journey, Stock content and other common resources.

Developing and keeping up to date It’s Personal marketing collateral such as pitch decks, e-books and whitepapers, and more.

Generating creative content strategies and ideas to build out It’s Personal as a thought leader

Building amazing client relations with our brands’ teams and creating the best client experience on the market

Reporting on results of activities and campaigns

Community management

Minimum 2 years of experience in social media marketing

Creative and resourceful approach to creating assets

Proven track record of creating successful assets such as reels, video content, static images such as infographics and written social media posts

Outstanding communication skills in Polish and English

Proven track record in running effective brand awareness and reach campaigns through use of organic social media activity

Very good knowledge of Canva, ChatGPT, Mid Journey, social media scheduling tools, team communication software and Google suite.

Knowledge of digital marketing.

Proactive attitude – taking initiative and working independently.

Attention to detail, a strong sense of aesthetics.

Team-oriented mindset.

Familiarity with work management tools (e.g., Notion, ClickUp).

Excellent time management and interpersonal skills.

Fully remote work.

Supportive team and exciting growth opportunities.