DTC Brands:
Get 30% more paying customers, without spending more on ads
Convert more website visitors into paying customers, encourage higher spend and more repeat business - tap into the hidden revenue and boost your brand's sales
Mags Kolesinski
Co-Founder, It's Personal
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Gytis Vainilavicius
CMO KAVEE
It’s Personal team have been brought to support the new CMO in restructing the retention function to make it leaner, more agile and more profitable. Our involvement has been spread wide across role definition, training, deep analytics and strategy.
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Leo Fisher
Head of Marketing, GRUBBY
Grubby is all about customer experience, and hence most of their online environment is bespoke. Navigating customer data and leveraging it to drive customer retention is not easy, and It’s Personal have been brought onboard to drive the function.
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Abi Bashforth
CRM & Audience Strategy Manager at SKIN + ME
Our role at Skin+Me has been very varied. From implementation of projects, to strategic support, to brainstorming retention function goals.
Watch your customers come back again, and again!
How much extra revenue would you create if you got all your brand’s customers to order just one more time?
How much of your sales targets would that take care of?
Our team increased 12 months customer retention for Grubby 7x; this means 7x more customers still buy with the brand a year after they first signed up.
Let’s explore what we can do for your business.
What we do for ambitious growth teams:
Data driven strategy
Leveraging AI features in retention tech stack
Segmentation - design & set up
Holistic cross channel customer journey mapping & automation building
Platform migrations and tech stack integrations
Marketing automation setup and optimisation
Channel forecasting and ROI
More Happy Clients
